Introduction

Salon is a B2B intermediary platform, which connects venue owners and venue beneficiaries (“Venue(s)”) of unique cultural venues, including museums, libraries, galleries, heritage buildings, art cinema’s and other cultural venues, with professionals and professional organisations (“Organiser(s)”) seeking distinctive, inspiring settings (“Event Space(s)”) for corporate events, such as workshops, professional shoots (photo and film) and other corporate events (“Event(s)”).

As an intermediary platform, Salon facilitates platform access, listing and booking of Event Spaces for Events as listed above. Salon also facilitates payment processing and other administrative support related to the transaction between Venue and Organiser as well as other services. Salon only acts as an intermediary platform and therefore does not use (or have used) any Event Spaces itself; the relationship regarding the use of an Event Space will exclusively exist between Venue and Organiser and will be subject to the conditions agreed upon by Venue and Organiser in the Event Space Agreement (as defined and described below). Salon is not and never will be a party to such a relationship and Event Space Agreement.

Salon is accessible through the Salon website www.hostsalon.eu

Who we are and how to contact us

Salon is owned and operated by Salon Ventures B.V., a private company with limited liability incorporated under Dutch law, having its principal place of address in (1017 DR) Amsterdam, Keizersgracht 555 (2nd floor) (“we, us, our”). Salon Ventures B.V. is registered with the trade register of the Dutch Chamber of Commerce under number 99927098.

To contact us with any questions, requests, complaints or other inquiries, please send an email to contact@hostsalon.eu

Structure Terms and Conditions

These Terms and Conditions consist of a general part (Part I) that applies to both Organisers and Venues. Part II, which concerns Organisers, contains provisions primarily relating to the relationship between us and Organisers. Part III, which concerns Venues, contains provisions primarily relating to the relationship between us and Venues. In case of any conflict between Part II and Part I or between Part III and Part I, the specific parts, i.e. Part II and Part III, shall take precedence over the general part, i.e. Part I. Finally, the last part (Part IV) contains provisions pertaining to the relationship and Event Space Agreement (as defined and described below) between Venues and Organisers.

I. Terms and Conditions – General Part (“Part I”):

1. Definitions

In addition to the definitions mentioned above, the terms listed below have the following meaning:

• Account: the account that provides access to Salon;
• Booking Acceptance: Venue’s acceptance of a Booking Request;
• Booking Fee: the usage fee for the Event Space plus the Salon Service Fee owed by the Organiser;
• Booking Request: Organiser’s request for booking an Event Space;
• Event Date: the date of the Event in question or, if an Event extends over several days, the date on which an Event commences;
• Event Space Agreement: the agreement entered into between a Venue and Organiser regarding the booking of an Event Space;
• Force Majeure: any circumstance beyond the control of the party invoking Force Majeure, which temporarily or permanently prevents compliance (in whole or in part) with the Platform Agreement or Event Space Agreement, as the case may be, including but not limited to: epidemics, pandemics and (government) measures as a result thereof, natural disasters, fire, floods, war (threat of war and war damage), mobilisation, state of siege and other disturbances, riots, terrorism, government regulations, illness or unprecedented shortage of personnel, strikes, theft, cyberattacks, cybercrime, malfunctions in operating systems (including electricity) and shortcomings on the part of suppliers, service providers or auxiliary persons;
• Listing:the description of an Event Space in both text and images offered for use by a Venue via Salon;
• Payment Service Provider: the payment platform Stripe;
• Platform Agreement: the agreement entered into either between us and a Venue or us and an Organiser regarding the use of Salon, which is formed upon acceptance of these Terms and Conditions and including booking and payment processing as well as other administrative support and services;
• Salon: our B2B intermediary platform as described in the introduction;
• Salon Service Fee: the fee we receive for the access to, use of and administrative and other support and services via Salon;
• User: the representative of Venue or Organiser.

Any other term defined in these Terms and Conditions shall have the meaning ascribed to such term in these Terms and Conditions.

2. Applicability of the Terms and Conditions

2.1. When a User creates an Account, they must accept the Terms and Conditions on behalf of the Venue or Organiser, depending on what applies. Parts I, II and III of these Terms and Conditions apply to the use of Salon, including access to the platform, booking functionality, payment processing through the Payment Service Provider, invoicing of the Salon Service Fee, and any administrative or other support services provided by us to Venues and Organisers. Part IV of these Terms and Conditions applies to the relationship and Event Space Agreement between a Venue and Organiser. We make these Terms and Conditions available to Venues and Organisers as a downloadable PDF document so that they can consult these Terms and Conditions whenever they so wish.

2.2. We may amend the Terms and Conditions from time to time. We will notify Venues and Organisers of any changes and provide the amended Terms of Use by legal@hostsalon.eu to the respective User. The amended Terms and Conditions will apply 30 days after being provided to the User. The most recent version can, of course, always be downloaded from Salon. If a Venue or Organiser does not agree with any amended Terms and Conditions, they should deactivate their User’s Account and stop using Salon before the amended Terms and Conditions become effective.

3. Account creation and formation of Platform Agreement / Account deactivation and termination of Platform Agreement

Account creation and formation of Platform Agreement

3.1. In order to browse on and use Salon, create a Listing or book an Event Space, it is necessary for a Venue and Organiser to create an Account. To do so, the respective User must enter some basic data into Salon, including an email address, and create a password. We advise to use a strong password by combining upper and lower case letters, numbers and symbols and treat it as confidential. To complete the account creation process, the User must also accept these Terms and Conditions (see also article 2) and the Privacy and Cookie Notice (see also article 9) on behalf of the Venue or Organiser, depending on what applies, failing which it is not possible to complete the account creation process. A Platform Agreement between Venue and us or between Organiser and us is concluded at the moment the account creation process has been completed and an Account has been successfully created by the respective User.

3.2. When creating an Account, User warrants that they are authorized to represent the respective Venue or Organiser and are therefore entitled to act on behalf of and bind the respective Venue or Organiser.

Account deactivation and termination of Platform Agreement / Force Majeure

3.3. Each Platform Agreement will be concluded for an indefinite period of time and may be terminated by us and also by the Venue or Organiser, whichever is applicable, with due observance of the following:

• Venue and Organiser can terminate their Platform Agreement with us at any time by deactivating the respective User’s Account, on the understanding however that if an Event Space Agreement has already been concluded via Salon. If the Event has not yet taken place, the Venue and Organiser must either fulfil the Event Space Agreement or cancel it in accordance with the applicable cancellation policy stated in article 29.

• We may terminate our Platform Agreement with Venue or Organiser respectively, in writing at any time, subject to a notice period of 30 days before deactivating the respective User’s Account, on the understanding, however, that if an Event Space Agreement has been concluded via Salon, our Platform Agreement will continue to exist until that Event Space Agreement has been fulfilled or cancelled and any related payments have been completed. During this period, no new bookings may be made. Salon may continue to provide the necessary services, including payment processing and administrative support, until the Event Space Agreement has been fulfilled or cancelled in accordance with the applicable cancellation policy.

• We are entitled to suspend access to a User’s Account and thereby our obligations under the respective Platform Agreement and/or to terminate access to a User’s Account and thereby terminate the respective Platform Agreement, without judicial intervention and without notice of default, by means of written notification with immediate effect and without being liable for damages to the respective Venue or Organiser, in the following situations:

  • Venue respectively Organiser has breached or failed to comply with any of the provisions of the Platform Agreement including the Terms and Conditions and in case that such breach or failure can be remedied, failed to repair this breach or failure within 5 working days, or a shorter period if reasonable appropriate after having been notified by us of such breach or failure,
  • Venue respectively Organiser has acted unlawfully,
  • misuse of the Account or fraud indicators, or
  • Venue respectively Organiser is declared insolvent or applies for insolvency or applies for a (temporary) moratorium or if a private settlement has been offered to creditors or liquidates its business and/or ceases operations, either temporarily or permanently.

• In the event of Force Majeure on our part, we will be entitled, at our discretion, without judicial intervention being required and without us being liable to pay any form of damages or compensation, to suspend the performance of our obligations under the Platform Agreement or to terminate the Platform Agreement resulting in partial or complete inaccessibility of Salon.

4. Access to and use of Salon

4.1. Once an Account has been created and a Platform Agreement has been concluded, it is possible to browse on and use Salon, create a Listing or book an Event Space. When doing so, the following must be observed:

• it is not allowed to provide and/or upload false, misleading or inaccurate information (including personal information) to Salon;
• it is not allowed to copy or modify content on Salon either;
• it is not allowed to distribute or upload any spam or other unsolicited communications nor any viruses or other technologies that may harm Salon, us or other Venues and Organisers; Venues and Organisers are not permitted to use Salon for illegal purposes or any other purpose that may have a negative effect on Salon or us nor may Event Spaces listed via Salon be used for illegal purposes or any other purpose that may have a negative effect on the Venue concerned or Salon or us;
• it is not allowed to perform any other action that could be considered unlawful towards Salon, us or other Venues and Organisers.

4.2 We are not responsible for the (content of the) Listings, nor for the Event Spaces as such. Venue is responsible for the accuracy of the Listing and is also responsible for its Event Space, including the quality and suitability thereof. Salon checks the Listings and other information provided by Venue for completeness, but cannot verify its accuracy. We are also not responsible for the Organiser and its conduct or reliability. Salon checks the information from the Organiser for completeness, but cannot verify its accuracy either. We are therefore not liable for the accuracy of the Listings and other information provided on Salon by Venue or by Organiser, as the case may be, nor for the Venue or Organiser as such and not for the Event Spaces.

4.3. To maintain a safe, professional and trustworthy environment on Salon, certain content is not permitted. “Content” includes any text, images, videos, audio or other material uploaded, shared or otherwise made available on the platform, including content generated or modified using AI. Content is prohibited on Salon if it is intended primarily to advertise or promote third-party businesses, services or websites unrelated to a Listing, if it constitutes spam or unsolicited communications, or if it is shared repeatedly in a disruptive manner. Content is also prohibited if it is illegal or promotes illegal or harmful activities, if it is sexually explicit, or if it is violent, threatening, abusive, defamatory or otherwise offensive. Furthermore, content that is discriminatory, infringes the rights of others (including intellectual property rights or privacy rights), or impersonates another person, organisation or entity is not permitted. We reserve the right to remove or restrict access to any content that violates this provision or that we otherwise consider inappropriate, and to take appropriate action in accordance with these Terms and Conditions.

4.4. We aim to maintain a curated, professional and purpose-driven environment aligned with the concept and positioning of Salon. In this context, we reserve the right, at our sole discretion, to refuse, suspend or remove any Listing, Booking Request, Venue or Organiser from the platform if we reasonably determine that it does not align with the intended use, values, or quality standards of Salon, or may negatively affect the platform, its users or its reputation.

4.5. Such decisions will always be made in a fair, objective and proportionate manner and in compliance with all applicable laws and regulations, including those relating to non-discrimination and equal treatment.

4.6. We do not guarantee that Salon will be secure or free from viruses or bugs. Venue and Organiser are therefore responsible for configuring their own IT and computer programmes and using their own virus protection software.

4.7. We do our utmost to keep Salon (and its content) continuously available and, in this context, we will take care of maintenance and updates. Availability is a best-efforts obligation. We do not guarantee that Salon (and its content) will always be (uninterrupted) available. Venues and Organisers accept that the (uninterrupted) availability of (the content of) Salon cannot be guaranteed.

4.8. We may modify and/or improve (the content of) Salon from time to time at our discretion.

4.9. We have the right to temporarily take Salon or parts thereof out of service for the purpose of maintenance, modification or improvement as described above. We will not be liable if for any reason Salon is unavailable at any time or for any period.

4.10. Venue and Organiser can contact us with any questions, requests, complaints or other inquiries regarding their Platform Agreement and Salon including booking and payment processing as well as regarding other support and services. However, if an Organiser has any substantive issues regarding a Listing, Booking Acceptance or Event Space Agreement, they should solely contact the relevant Venue. The same applies if a Venue has any substantive issues regarding a Booking Request or Event Space Agreement; they should solely contact the relevant Organiser. We can, of course, assist in this process.

5. Administrative and other support and services via Salon

5.1. By using Salon, Venue and Organiser are able to generate the Event Space Agreement, being a digital agreement based on the data of the Venue Details, Listing, Listing Details, Organiser Details and Booking Request. This Event Space Agreement can be saved, printed or otherwise used by Venue and Organiser, as it is made available as a downloadable document.

5.2. Salon facilitates certain administrative processes in connection with bookings made via the platform. ​​Each Venue is responsible for issuing any invoices to the Organiser in relation to the usage fee for the Event Space and for complying with all applicable tax and invoicing obligations. Salon will issue invoices to the Venue and/or Organiser, as applicable, for the Salon Service Fee. Salon may, from time to time, offer additional invoicing or administrative support services via the platform.

5.3. Salon will also monitor payment by Organiser via the Payment Service Provider and ensure that the usage fee received will be forwarded to Venue. Payments in connection with bookings are processed via the Payment Service Provider.

5.4. We may also decide to offer other support and services to Venue and Organiser via Salon.

6. Salon Service Fee / dual-sided model

6.1. For access to and use of Salon including other administrative support and services Salon provides, both Venue and Organiser will pay us a Salon Service Fee. This is because we use a dual-sided compensation model – both Venue and Organiser benefit from Salon’s support and services in their own way. The Salon Service Fee is a percentage of the usage fee of the Event Space concerned, as further specified in Part II for Organiser and in Part III for Venue. This means that Venue and Organiser will only have to pay us a fee once they have actually concluded an Event Space Agreement with each other via Salon. Apart from the Salon Service Fee, other fees for other support and services may also be agreed from time to time.

7. Limitation of liability

7.1. Access to and use of Salon is at Venue’s and Organiser’s own risk. Our liability is limited to our role as operator of Salon, including Salon’s availability and functionality, invoicing and payment processing and therefore to re-performance of defective services only.

7.2. We are not liable for damage suffered by Venue and Organiser (including their respective User) respectively as a result of our failure to perform the Platform Agreement, regardless of whether this is attributable, or on the basis of tort and/or any other legal basis, except in the case of intent and/or deliberate recklessness on the part of our management. Under no circumstances are we liable for business damage, consequential damage and/or indirect damage, including but not limited to lost profits and turnover of Venue and Organiser respectively, lost savings, damage to reputation, loss of goodwill, fines and damage due to third-party claims.

7.3. Without prejudice to paragraphs 1 and 2 of this article, our liability towards Venue respectively Organiser (including their respective User) will always be limited to the amount of the Salon Service Fee paid to us by Venue or Organiser in relation to the booking concerned

8. Intellectual Property

8.1. Venue and Organiser acknowledge that all intellectual property rights and/or similar rights related to Salon, including but not limited to copyrights, registered and unregistered design rights, database rights, rights to protection of know-how and rights to protection of trade secrets as well as intellectual property rights related to the trade name and trademark of Salon, are vested in us and/or those third parties who have granted us a right to use their intellectual property rights.

8.2. Venue and Organiser shall refrain from any action that may prejudice any intellectual property right, distinctive character or reputation or goodwill of us and/or Salon.

8.3. By uploading or providing any content to Salon, including but not limited to images, photographs, videos, descriptions and other materials relating to Event Spaces or Events, the Venue and Organiser grant Salon a non-exclusive, worldwide, royalty-free and sublicensable licence to use, reproduce, display, publish and distribute such content for the purpose of operating, promoting and marketing Salon and its services, including on websites, social media channels and in promotional materials.

9. Data protection

9.1. To the extent that we process personal data, we will do so in accordance with our Privacy and Cookie Notice, which can be found here.

10. Miscellaneous

10.1. The invalidity of one or more of the provisions of these Terms and Conditions does not affect the validity of the other provisions. If any provision of these Terms and Conditions is void, voidable, invalid, non-binding or unenforceable for whatever reason, we will, in consultation with the Venue and/or Organiser, whichever is applicable, replace that provision with a provision that comes closest to the void, voidable, non-binding or unenforceable provision in terms of its content and scope.

10.2. All rights of action and defences of a Venue and an Organiser towards us lapse on the mere expiry of a period of 6 (six) months after the right of action of claim arose or could reasonably have been discovered.

11. Applicable law and competent court

11.1. All Platform Agreements, these Terms and Conditions and all related non-contractual obligations arising therefrom or relating thereto shall be governed by and construed in accordance with Dutch law, with the exclusion of the conflict rules under Dutch private international law.

11.2. All disputes between a Venue and us or an Organiser and us concerning, arising from or connected with a Platform Agreement, these Terms and Conditions or any non-contractual obligations arising therefrom or relating thereto will be exclusively settled by the competent court in Amsterdam, the Netherlands.

11.3. If an Organiser is not established in the EU or in a country with which the Netherlands have concluded an enforcement treaty, then, contrary to paragraph 2 of this article, all disputes arising from or connected with a Platform Agreement, these Terms and Conditions or any non-contractual obligations arising therefrom or relating thereto will be exclusively settled by arbitration in accordance with the arbitration regulations of the Netherlands Arbitration Institute (NAI). The arbitral tribunal will consist of one arbitrator. The place of arbitration will be Amsterdam, the Netherlands. The language of arbitration is English.

II. Terms and Conditions – Specific Part for Organisers (“Part II”): In addition to the provisions mentioned in Part I, the following provisions apply in particular to Organisers.

12. Booking of Event Spaces / Booking Request

Booking of Event Spaces

12.1. To book an Event Space on Salon, the respective User must first enter additional business details on behalf of the Organiser (“Organiser Details”) into Salon. These Organiser Details only need to be provided once, unless changes have occurred afterwards, in which case the previously provided information must be updated. Once the (updated) Organiser Details have been provided, we will check them for completeness. Should any information be missing, we will inform the User. When all Organiser Details have been provided, the Organiser has become eligible to book Event Spaces on Salon.

12.2. The Organiser warrants the Organiser Details to be accurate and precise.

Booking Request

12.3. If the Organiser has found a suitable Event Space, the User must complete the required event details via Salon, after which Salon will generate a draft Event Space Agreement.

The Organiser can ask the Venue in advance questions regarding the Venue before or during the Booking request.

12.4. The User may then submit a Booking Request to the Venue.

12.5. The Venue may accept or reject the Booking Request within a period of up to 6 (six) days, unless the Event Date is sooner, in which case the response period will be shortened accordingly.

12.6. If the Venue accepts the Booking Request, the Venue confirms its acceptance of the terms of the Event Space Agreement via Salon.

12.7. The Organiser must then confirm acceptance of the Event Space Agreement and complete the required initial payment (being either a deposit or full payment, depending on the timing of the Event) in accordance with these Terms and Conditions.

12.8. The Booking shall only be considered concluded once the Organiser has accepted the agreement and the required initial payment has been successfully processed via the Payment Service Provider. Until such time, the acceptance by the Venue shall be deemed conditional.

13. Salon Service Fee, Invoicing and Payment

Salon Service Fee

13.1. The Salon Service Fee payable by the Organiser amounts to 10% of the usage fee for the relevant Event Space. We reserve the right to adjust this percentage from time to time. Any adjustment will be communicated to the Organiser 30 days before it takes effect. The adjusted percentage will apply from the effective date, except for bookings of Event Spaces for which an Event Space Agreement has already been concluded.

Invoicing

13.2. Each Venue is solely responsible for issuing invoices to the Organiser in relation to the usage fee for the Event Space and for complying with all applicable tax and invoicing obligations.

13.3. Salon will issue an invoice to the Organiser for the Salon Service Fee.

13.4. Salon does not issue invoices on behalf of the Venue for the usage fee or any security deposit, unless explicitly stated otherwise.

Payment

13.5. Payments in connection with bookings must be made via the Payment Service Provider, which may apply its own terms and conditions, including payment processing fees.

13.6. The Organiser is responsible for completing payment in accordance with the applicable payment terms as set out in article 27. Salon facilitates the payment process but does not itself receive, hold or transfer funds.

13.7. Any transfer of funds to the Venue is carried out by the Payment Service Provider in accordance with its terms and conditions.

13.8. In the event of disputes, suspected fraud or similar circumstances, the Payment Service Provider may delay or restrict the processing of payments in accordance with its own policies.

14. Liability / indemnity

14.1. Organiser is liable for any and all damage incurred by us as a result of any failure by Organiser and its respective User to comply with the Platform Agreement including warranties provided, or on the basis of tort or any other legal basis. Organiser is also liable for any and all costs incurred by us in connection with this article, including the full costs of (a) defending ourselves against claims of other parties, and (b) legal representation. Organiser is obliged to reimburse us for such costs within 14 days of us claiming reimbursement thereof.

14.2. Organiser indemnifies, defends and holds us harmless from and against any claims by third parties for compensation for loss or damage resulting from the (partial) non-performance by Organiser and its respective User of the Platform Agreement including the Terms and Conditions and warranties provided or from any wrongful act or omission by Organiser and its respective User. “Loss or damage” also includes damage to our and Salon’s good name and reputation.

15. Insurance

15.1. Organiser is obliged to take out and maintain adequate insurance to cover liability risks under the Platform Agreement including the Terms and Conditions and/or applicable law. Upon our first request, Organiser must provide copies of the policy terms and proof of payment of the premium.

III. Terms and Conditions – Specific Part for Venues (“Part III”): In addition to the provisions mentioned in Part I, the following provisions apply in particular to Venues.

16. Listing of Event Spaces

To be able to list an Event Space on Salon, the respective User must first enter additional business details on behalf of the Venue (“Venue Details”) into Salon. These Venue Details only need to be provided once, unless changes have occurred, in which case the previously provided information must be updated. Once the (updated) Venue Details have been provided, we will check them for completeness. Should any information be missing, we will inform the User. When all Venue Details have been provided, the Venue has become eligible to list Event Spaces on Salon.

In order to list an Event Space, a description and photos of the Event Space and also information on its availability, pricing, house rules or other Event Space specific policies, cancellation policy etc. (“Listing Details”) must be entered on Salon. Once the Listing Details have been provided, we will check them for completeness. Should any information be missing, we will inform the User. When all Listing Details have been provided, the Listing will be posted on Salon.

Venue warrants the Venue Details, Listing and Listing Details to be accurate and precise. Venue also warrants the Listing and Listing Details do not violate the rights, including intellectual property rights, of third parties.

Venue shall immediately notify us of any defects in Salon or errors or incidents that occur during the use of Salon and provide us with the information requested in this context.

17. Booking Acceptance

Once a Venue has received a Booking Request, it may Accept or Reject the request within a period of up to 6 (six) days, unless the Event Date is sooner, in which case the response period will be shortened accordingly. The Organiser will be notified as soon as the Venue has indicated its decision. If the Venue accepts the Booking Request, the process set out in Part IV shall apply.

18. Salon Service Fee, Invoicing and Payment

Salon Service Fee

18.1. The Salon Service Fee payable by the Venue amounts to 10% of the usage fee for the relevant Event Space. We reserve the right to adjust this percentage from time to time. Any adjustment will be communicated to the Venue at least 30 days before it takes effect. The adjusted percentage will not apply to Event Space Agreements already concluded.

Invoicing

18.2. The Venue is solely responsible for issuing invoices to the Organiser in relation to the usage fee for the Event Space, including any applicable VAT and, where applicable, any security deposit, and for complying with all relevant tax and invoicing obligations.

18.3. Salon will issue an invoice to the Venue for the Salon Service Fee.

18.4. Salon does not issue invoices on behalf of the Venue to the Organiser, unless explicitly stated otherwise.

Payment to Venue

18.5. Payments in connection with bookings are processed via the Payment Service Provider, which is responsible for the transfer of funds.

18.6. Subject to the successful completion of the Event, the Payment Service Provider will transfer the usage fee to the Venue, less the Salon Service Fee, within 1-3 business days following the Event.

18.7. In the event of disputes, suspected fraud or similar circumstances, the Payment Service Provider may delay or restrict the processing of payments in accordance with its own policies.

18.8. The Payment Service Provider may apply its own terms and conditions, including payment processing fees.

18.9. The Venue’s invoice will be paid after the relevant Event has taken place, on the understanding that we are always entitled to offset the Salon Service Fee against the Venue’s usage fee. The remaining amount will then be paid to the Venue within 1-3 working days after the Event, provided, however, that the Booking Fee has been successfully received from the Organiser. We shall not be required to make any payout to the Venue if payment of the Booking Fee has not been received; after all, we do not assume any credit risk or payment obligation on behalf of the Organiser. In addition, we are entitled to withhold funds upon disputes, fraud flags or similar situations until the respective situation has been resolved.

19. Liability / indemnity

19.1. Venue is liable for any and all damage incurred by us as a result of any failure by Venue and its respective User to comply with the Platform Agreement including warranties provided, or on the basis of tort or any other legal basis. Venue is also liable for any and all costs incurred by us in connection with this article, including the full costs of (a) defending ourselves against claims of other parties, and (b) legal representation. Venue is obliged to reimburse us for such costs within 14 days of us claiming reimbursement thereof.

19.2. Venue indemnifies, defends and holds us harmless from and against any claims by third parties for compensation for loss or damage resulting from the (partial) non-performance by Venue and its respective User of the Platform Agreement including the Terms and Conditions and warranties provided or from any wrongful act or omission by Venue and its respective User. “Loss or damage” also includes damage to our and Salon’s good name and reputation.

20. Insurance

20.1. Venue is obliged to take out and maintain adequate insurance to cover liability risks under the Platform Agreement including the Terms and Conditions and/or applicable law. Upon our first request, Venue must provide copies of the policy terms and proof of payment of the premium.

21. Cancellation / ban from Salon

21.1. Cancellation of booked Event Spaces by Venue undermines the Venue’s reliability and subsequently also the reliability of Salon. If Venue cancels a booked Event Space twice and therefore terminates an Event Space Agreement twice pursuant to the provisions of article 29, the Salon Service Fee will therefore be increased by 10% from the next Event Space booking onwards. If cancellations continue to occur frequently, Venue will be banned from Salon.

IV. Terms and Conditions – Specific Part related to the relationship and Event Space Agreement between Venue and Organiser (“Part IV”): The following provisions apply to the relationship and Event Space Agreement between Venue and Organiser.

22. Nature of Relationship

22.1. Venue and Organiser acknowledge the nature and limited duration of their relationship and Event Space Agreement and Venue and Organiser do not intend to enter into a lease agreement. Organiser therefore is not entitled to any legal lessee protection (including eviction protection) in connection to the use of the Event Space and by signing the Event Space Agreement, Organiser terminates the Event Space Agreement per the end date included in the Event Space Agreement and agrees that the use of the Event Space will end on the said end date included in the Event Space Agreement. Organiser acknowledges Venue’s compelling interest that the Event Space is vacated on the end date, and Organiser warrants that the Event Space will be vacated and made available to Venue on the end date.

23. Listing / Booking Request

Listing

23.1. The Venue warrants the Venue Details, Listing and Listing Details to be accurate and precise. Venue also warrants the Listing and Listing Details do not violate the rights, including intellectual property rights, of third parties.

Booking Request

23.2. The Organiser warrants the Organiser Details in its Booking Request to be accurate and precise. When submitting a Booking Request (as described in article 12), this qualifies as an offer to the Venue on behalf of the Organiser, to which the Organiser wishes to be bound upon acceptance by the Venue.

24. Booking Acceptance / Conclusion Event Space Agreement

24.1. If the Venue has received a Booking Request and wishes to accept it, the Venue shall review and confirm acceptance of the draft Event Space Agreement generated by Salon.

24.2. Following acceptance by the Venue, the Organiser will be requested to review and confirm acceptance of the Event Space Agreement and to complete the required initial payment in accordance with these Terms and Conditions.

24.3. If the Event Date is more than 30 days away at the time of booking, the Organiser shall pay an initial deposit of 10% of the total usage fee. The remaining amount shall be paid in accordance with the payment terms set out in article 27.

24.4. If the Event Date is within 30 days at the time of booking, the Organiser shall pay the full usage fee at the time of confirmation.

24.5. The Booking shall only be considered concluded once the Organiser has accepted the agreement and the required initial payment has been successfully processed via the Payment Service Provider. Until such time, the acceptance by the Venue shall be deemed conditional.

24.6. Both the Organiser and the Venue will receive a notification from Salon once the Booking is confirmed, together with a copy of the Event Space Agreement, which will be made available as a downloadable PDF document.

25. Availability of the Event Space

25.1. Venue shall only make the Event Space available to Organiser on the start date included in the Event Space Agreement upon Organiser’s full compliance with all obligations set out in article 27. Failure by Organiser to fully comply therewith shall relieve Venue of any obligation to make the Event Space available on the start date included in the Event Space Agreement, and Venue shall have no liability of any kind towards Organiser, including (without limitation) for damages, losses, costs, expenses, loss of profit, loss of revenue, consequential or indirect loss, or otherwise, whether in contract, tort, statute or otherwise, to the fullest extent permitted by law. For the avoidance of doubt, Venue shall have no obligation to provide alternative accommodation or to reschedule performance and an Organiser shall remain fully liable to fulfil its obligations under this Event Space Agreement. Only Venue may waive the condition as laid down in the first sentence.

26. Use of the Event Space

Purpose use, suitability, permits/approvals/exemptions

26.1. The Event Space can only be used for corporate events, workshops and/or professional shoots (photo and film) hosted by or on behalf of Organiser. Organiser is explicitly not allowed to use the Event Space for other purposes (such as but not limited to residential purposes and/or the operation of a hotel, camping business, retail business, a restaurant or café business, a takeout or delivery service, a craft business or any other business or service that includes the use of the Event Space as a premises accessible to the public for the direct delivery of movable goods or for the provision of services).

26.2. Organiser shall fully comply with any applicable (house) rules and instructions of Venue regarding the use of the Event Space.

26.3. Organiser must verify the suitability of the Event Space for the use of the Event Space in accordance with paragraph 1 of this article and is fully responsible for obtaining all permits, approvals and exemptions necessary for the use of the Event Space in accordance with paragraph 1 of this article.

Delivery and redelivery

26.4. On the start date of the Event Space Agreement, the Event Space is deemed to have been delivered to Organiser in a good state without defects or damage, unless upon delivery the Organiser and the Venue have agreed differently in writing.

26.5. Organiser is held to redeliver the Event Space to Venue in the good state it was in on the start date.

26.6. Organiser is liable for any damage to the Event Space arising from a failure attributable to the Organiser in the performance of any obligation under the Event Space Agreement. All such damage shall be presumed to have arisen therefrom. Organiser is obliged to maintain insurance coverage for the aforementioned damages.

No alterations/changes to the Event Space

26.7. Unless prior written approval from Venue therewith is obtained by Organiser, Organiser is not allowed to make any alterations and/or changes to the Event Space.

Payment of the usage fee

26.8. The usage fee included in the Event Space Agreement must, as part of the Booking Fee, be paid to and in the manner included in article 27. Organiser does not have the right to invoke set‑off or suspension.

Services and utilities

26.9. The Organiser is entitled to use the utilities available at the Event Space to the extent reasonably required for the agreed use. Unless otherwise agreed, the cost of such utilities is included in the usage fee.

26.10. The Organiser may engage third-party service providers in connection with the Event, provided that such providers comply with the Venue’s house rules and any reasonable instructions of the Venue. The Venue may require prior approval for the use of specific service providers.

No use by other parties

26.11. The Event Space may only be used by or on behalf of the Organiser. The Organiser is not permitted to allow third parties to use the Event Space or to transfer its rights under the Event Space Agreement to any third party, except for pre-approved service providers engaged for the purpose of organising and carrying out the Event.

27. Payment terms - Booking Fee, Usage Fee [and Security deposit]

27.1. As part of the administrative support we provide, payments in connection with bookings (excluding any security deposit) are processed via the Payment Service Provider. Salon facilitates the payment process and may provide payment-related status updates, but does not itself receive, hold or transfer funds.

27.2. Depending on the date on which the Event Space Agreement was concluded in accordance with article 24 above, the following payment obligations apply to the Organiser:

• If the Event Space Agreement is concluded 30 days or more before the Event Date:

  • The Organiser must pay an initial deposit of 10% of the Booking Fee in order to confirm the booking;
  • The remaining 90% of the Booking Fee must be paid no later than 30 days before the Event Date.

• If the Event Space Agreement is concluded less than 30 days before the Event Date:

  • The Organiser must pay the total Booking Fee in full at the time of confirmation.

27.3. Failure by the Organiser to make payments in accordance with the above schedule may result in cancellation of the booking in accordance with the applicable cancellation policy.

27.4. If the Venue has indicated in its Listing that it wishes to receive a security deposit (as security for the performance of its obligations by the Organiser), this deposit will be handled directly between the Organiser and the Venue and both must agree to the process in advance. Salon does not take part or facilitate the security deposit payment in any way.

28. Invoicing and payment

28.1. As part of the administrative support we provide, payments (excluding any security deposit) are processed via the Payment Service Provider (Stripe). Salon facilitates this process and may provide payment-related status updates, but does not itself receive, hold or transfer funds.

28.2. Both the Venue and the Organiser acknowledge and agree that payments are handled by the Payment Service Provider in accordance with its terms and conditions, as further described in Part II (Organiser) and Part III (Venue).

29. Cancellation policy / Termination Event Space Agreement

29.1. The Organiser may cancel a booked Event Space at any time by terminating the Event Space Agreement via Salon. Such cancellation shall have the following consequences:

• If cancellation takes place 30 days or more before the Event Date, the initial deposit of 10% of the Booking Fee shall not be refunded.
• If cancellation takes place less than 30 days before the Event Date, the full Booking Fee shall not be refunded.

29.2. The Venue may cancel a booked Event Space at any time, except in the event of a default by the Organiser, by terminating the Event Space Agreement via Salon. Such cancellation shall have the following consequences:

• If cancellation takes place 30 days or more before the Event Date, any amount paid by the Organiser, including the deposit, shall be refunded in full.
• If cancellation takes place less than 30 days before the Event Date, the full Booking Fee shall be refunded..

29.3. Cancellation by Venue or Organiser due to Force Majeure results in full refund of the Booking Fee insofar as it has already been paid, provided that the Force Majeure situation is immediately communicated and substantiated with documents or other evidence.

30. Applicable law and competent court

30.1. The Event Space Agreement shall be governed by and construed in accordance with Dutch law.

30.2. All disputes between a Venue and an Organiser concerning, arising from or connected with an Event Space Agreement will be exclusively settled by the competent Dutch court within whose jurisdiction the Event Space is located.